"From the start the service was first-rate. Most of my conversations were with Jamal and I have to say, what a likable, kind, thoughtful, and very helpful young man. I appreciate the respect and care, I was given updates throughout the entire process. I would highly recommend them in a heartbeat!"

- Catherine Hill

"I had an amazing experience at Yokums. They kept me updated on the repairs along the way. The staff is friendly and professional. My car looks brand new like it had never been damaged! They even detailed it before I picked it up! GREAT work!!"

- Barb Ivy

"They did an estimate on my car after I got in an accident for State Farm. They were very polite and made me feel at ease. They text me and kept me up to date on what was going on throughout the entire time. I would recommend them very much!"

- Jason Hodges

"CARSTAR is simply fantastic. They are friendly, informative and extremely professional. My car looks as incredible as the day I bought it. The repair took a tad longer than I expected, but it was definitely worth the wait. I couldn’t be more pleased. If you want quality on your repair, don’t hesitate to go to CARSTAR."

- Pam Shilling

"While near our small cabin near Branscomb, we had a deer run suddenly across the road and into the right front of our 2021 Subaru Forrester. Even going at low speed, the damage to the plastic front end was dramatic and we were worried about the aerodynamic vibration and additional damage on the 1300 mile trip home. After waiting for over 24 hours for help from our insurance company, we heard about your body shop and drove to Willits.

In only 15 minutes, two wonderfully friendly and knowledgable young ladies and a superb young body mechanic had a sturdy repair that would get us home and a passenger side door that would open.

If you have any need of auto body work or the other services these fine folks can provide, you have our most enthusiastic recommendation to give them a try. You will not be disappointed and will meet some really nice folks in the process.

Thank you Heather, Amy and the fine young mechanic.

Maria and Scott, Albuquerque, NM"

- Maria Globus

"Yokum’s is great!! They repaired the tailgate on my 2021 Ford, Velocity Blue in color. Very difficult to match! My pickup had only 2,700 miles when I damaged the gate. So, I was going to be very particular about the repair. When I got it back, it was as if nothing ever happened! Color match was perfect, fit was perfect and paint quality was perfect! Amy, in the front office, took great care of me and delivered on every promise with flying colors! She made the entire experience wonderful!"

- Matt Patereau

"Wonderful shop and employees! They handled the insurance paperwork - all I had to do was sign. The bodywork and paint was done to perfection. Can’t thank them enough for make a tough job so easy for me."

- Diana Zielinski

"I want to say I had a wonderful experience with Yokum! They were prompt, courteous, and communication was extraordinary throughout the entire procedure. Never left in the dark. All done right on time! They as well went the extra mile by cleaning and shining the entire exterior and interior. My car looks the same as when I bought it 6 years ago. Very happy and pleased!I would recommend highly to anyone."

- G O

"I give them a 10 very nice to work with Brian, they are extremely polite and no pressure. They fixed it like new, I went the shop in Ukiah"

- Andrew Akin

"Yokum’s is a wonderful business! They are very professional, friendly and do the best work! I am very impressed, I highly recommend them!"

- Lorraine Badillo

"Back passenger window replacement. Excellent top-shelf vehicle AND customer service in a short time frame. Appreciated the timeliness of the window order and scheduling replacement."

- Crystal Schiffbauer-Bowles

"My girlfriend hates camping more than anything in the world and we were invited to a festival wedding. We rented an RV. We crashed that RV. We limped it into this shop and the owner bent over backward to help get us back on the road in less than an hour. He was more than fair with the price and super nice, two things you don’t always get in small towns when the shop knows you don’t have any options. 10 out of 10 would recommend this shop. Thanks Jeff!!"

- Aldo

"Brought my car in for some body damage. From the start I had nothing but a positive experience. They handled all the insurance paperwork, lined me up with a great rental car and had the work completed within a week. They also washed and detailed my car before I picked it up. Both ladies working behind the counter were awesome and super helpful. I would recommend this place to anyone!"

- Erin Dore

"All staff so friendly and courteous. Got my Tahoe in within a few days (after it was hit in a parking lot) and back a day sooner than expected. They kept me updated on the repair progress. AND my vehicle was clean inside and out when I picked it up. I will highly recommend Yokum's in the future. Thanks so much."

- Darlene Lewis

"Good job and good persons and professional"

- Jose Castaneda

"Great work, Brian is AWESOME"

- Joe H

"Fantastic service and really great prices. Thank you Brian for such a great job."

- Vishrut Malhotra

"Reasonable price, great service. Finished the job on time. I can highly recommend them."

- Scott Ward

"Did a fantastic job on my car! Everyone was really friendly and my car came out looking better then ever!"

- Zachary Osborn (Zach)

"They are quick and do excellent work. Whenever repairs are needed we go to Carstar"

- Stephen Blais

"So helpful, friendly, truly want customers to be happy. Will do extra just to be nice. Small-town feel for sure. Thank Brian and team!!!"

- LINDSEY GABRIELSON

"Excellent customer service! Quality work and they take care of everything including setting up your rental car to be there when you drop off your vehicle."

- b viladmir

"Great body shop. They went above and beyond my expectations. Customer service and the work they did on my car was excellent!"

- Cassie Taaning

"They were very professional and took care of the repairs quickly despite all the issues getting parts quickly due to COVID. I would definitely use them again for repairs and any other services on my car."

- Kayli Duncan

"It would be an understatement to say that I am impressed with Carstar - Yokum's in Ukiah. They didn't take as long as I expected, and kept me up to date with the progress on my car through every step of the repair. The young woman who is in charge of the front desk is very knowledgeable about vehicle repair. The body/paint shop did a beautiful job, and it looks amazing. I will recommend this shop to friends and family!"

- Tobey Dale

"I was amazed at the Superior Customer Service I received from Brian and Madi. I was stressed due to the insurance company not doing what they said they were going to do. And Brian and Madi stepped up and got it done. Thank you for having such a respectful business. I encourage this business for anyone looking for great service."

- Dawna Coleman

"Absolutely wonderful customer service! The job was done beautifully and the color match was perfect. Would definitely recommend them to anyone."

- Briley Davis Steward

"I had an estimate of 5 to 7 days, but my car was ready on the third day! Plus they washed it. The front office staff was most helpful."

- Renee Thompson

"I would recommend Yokums to anyone. Madi was very professional and courteous when answering my questions and guiding me along the process to getting my repairs accomplished. There was one error in the assembly of which Brian took ownership and was respectful in how he addressed the issue."

- Janice Blair

"The customer service from Brian and Madi at this location was absolutely excellent. What a nice, knowledgeable and helpful team of people. The repairs to my car went smoothly and were done ahead of time. They interacted with my insurance company (Farmers) and the car rental service. I highly recommend Carstar and this team at Ukiah. Many thanks to Brian and Madi!"

- Jerry Douglas

"They replaced the entire front end of the car which had been damaged in an accident, this entailed having to paint the entire front end. The work was done well and in good time, Brian was very helpful when I picked up the car."

- Marge Pardini

"Brian and Madie and the rest of the CarStar team were great! They went above and beyond and took care of even the minimal details with paint and bodywork. They left my A7 looking like the day I purchased it. Very satisfied with the results.'

- Isaac Quintero

"Really phenomenal customer service! CARSTAR quickly fixed my car, was able to answer any question I had and even fixed additional issues at a very reasonable cost. They provide daily updates on your car and have amazing communication skills. Everything was so easy, in and out. I would recommend CARSTAR highly."

- Laura Hoover

"Thank you for making our car as good as new! Maddy, we appreciate your ease of scheduling and how you kept us up to speed throughout the process. Your team delivered on schedule and did a fantastic job. Many thanks!"

- Kathleen Crossman

"I was unfortunate to hit a deer on Hwy 20 in the early hours on my way to work. The deer survived and scampered away, but my car front end, not do much. CarStar did such a wonderful job fixing it up that I almost didn't recognize my car! They are very professional and courteous and keep you updated on their repair progress. They did an excellent job."

- Amber Allison